Privacy Policy

Last updated:

This Privacy Policy explains how IN ANY EVENT CATERING LTD (“we”, “us”, “our”) collects, uses, and protects your personal information when you use
inanyeventcatering.co.uk (the “Site”), request a brochure, make an enquiry, book our services, or otherwise interact with us.

1) Who we are & how to contact us

Controller: IN ANY EVENT CATERING LTD

Registered/Trading Address: 1422-4 London Road, Leigh-On-Sea, Essex, United Kingdom, SS9 2UL

Company number: 13089469

Email: info@inanyeventcatering.co.uk

Telephone: 07354 384046

You can complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk, but please contact us first so we can help.

2) The data we collect

  • Identity & Contact: name, email, phone, billing address, event/venue address.
  • Event Details: event type/date, guest numbers, preferences, budget.
  • Dietary & Allergens (special category): details you provide to prepare and label food safely.
  • Marketing Preferences: your opt-in choices and communication preferences.
  • Transaction Data: bookings, invoices, payments, refunds (no full card details stored by us).
  • Technical & Usage: IP, device, browser, pages viewed, referral, cookie IDs, interactions.
  • Communications: messages/emails, call notes, form submissions (including brochure requests).

Children’s data: Our services are purchased by adults. If you submit details about a child (e.g., for a birthday), it should be provided by a parent/guardian. We don’t knowingly market to children under 13.

3) How we collect your data

  • Direct interactions: enquiries, brochure requests, bookings, emails, calls.
  • Automated technologies: cookies, analytics, server logs, security tools.
  • Third parties: analytics, advertising networks, payment providers, form/booking plugins, email services, hosting and security vendors. [Name providers here if desired, e.g., Mailchimp, Stripe/PayPal, Google Analytics, Meta Pixel, reCAPTCHA.]

4) Why we use your data & legal bases

  • Respond to enquiries / send brochure: to provide quotes, availability and the material you requested — legitimate interests or steps to enter a contract.
  • Bookings & service delivery: plan menus, staffing, logistics; manage your account — contract.
  • Dietary/allergen handling: prepare and label food safely — explicit consent (special category data).
  • Payments, invoicing & tax: process payments; meet HMRC duties — contract / legal obligation.
  • Site operation, security & fraud prevention: hosting, backups, spam checks (e.g., reCAPTCHA) — legitimate interests.
  • Analytics & performance: measure traffic and improve the Site — legitimate interests (control via cookie banner).
  • Marketing about future events: updates, menus, offers — consent (opt-in; you can withdraw anytime).

Brochure downloads: If you request our brochure, we may ask for your name and email before providing the link. We use this to send the brochure and track interest. We only add you to marketing if you opt in.

5) Marketing preferences

We use opt-in consent for email marketing (and soft opt-in for existing customers where permitted). You can change preferences or unsubscribe at any time via our emails or by contacting us. Service messages (e.g., booking confirmations, invoices, event updates) may still be sent.

6) Disclosures & third parties

  • Processors: website host, email/newsletter platforms, form/booking systems, payment processors, IT support, cloud storage, analytics/ads tech, security tools, delivery partners.
  • Professional advisers: accountants, insurers, legal advisers.
  • Authorities: HMRC, regulators, law enforcement where required.
  • Event partners (if needed): vetted sub-contractors (e.g., rentals, staff agencies) strictly to deliver your event.

All processors are bound by contracts requiring security and use only under our instructions.

International transfers

Some providers may be outside the UK/EEA. Where transfers occur, we use appropriate safeguards such as the UK International Data Transfer Agreement (IDTA) or EU Standard Contractual Clauses with a UK Addendum, plus additional measures where needed.

7) Data retention

  • Enquiries: up to 24 months after last contact, then deleted or anonymised.
  • Customer/booking records: usually 6 years after the end of the financial year (HMRC).
  • Marketing data: kept until you unsubscribe/withdraw consent; we keep a minimal suppression record to avoid future contact.
  • Dietary/allergen info: normally deleted within 12 months after your event unless legally required longer or you ask us to retain for repeat events.
  • Website logs/security: typically 12 months unless needed longer for investigations.

8) Cookies & similar technologies

We use cookies to make the Site work, remember preferences, prevent spam, and measure performance.

  • Essential: required for core functionality and security.
  • Functional: remember settings and choices.
  • Analytics/Performance: help us understand usage and improve the Site.
  • Advertising (if used): remarketing and measurement.

You can control non-essential cookies via our cookie banner and your browser settings. If enabled, Google reCAPTCHA helps prevent spam and may process data according to Google’s policies. If you prefer not to use reCAPTCHA, please contact us through alternative means.

9) Data security

We use appropriate technical and organisational measures to protect your data, including HTTPS, access controls, least-privilege permissions, and regular backups. No online service is 100% secure. If we suspect a personal data breach that poses a risk to you, we will notify you and the ICO where legally required.

10) Your rights

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Erase your data (in certain circumstances).
  • Restrict or object to processing (including to direct marketing).
  • Portability: receive your data in a structured, commonly used, machine-readable format.
  • Withdraw consent where we rely on consent (e.g., marketing, dietary/allergen data).
  • Complain to the ICO at ico.org.uk.

To exercise your rights, contact us using the details above. We may need to verify your identity.

11) Third-party links

Our Site may include links to third-party websites (e.g., venues, social media). We are not responsible for their privacy practices. Please read their privacy policies.

12) Changes to this policy

We may update this policy from time to time. Updates will be posted on this page with a new “Last updated” date. If changes are significant, we may notify you by email or via the Site.

13) Contact

IN ANY EVENT CATERING LTD
Email: info@inanyeventcatering.co.uk
Tel: 07354 384046
Address: 1422-4 London Road, Leigh-On-Sea, Essex, United Kingdom, SS9 2UL

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